Error: "Error reading file ... CDX file" given when using SIMS

Error: "Error reading file ... CDX file" given when using SIMS

Problem

Error: "Error reading file ... CDX file" given when using SIMS. The error would quote a file with the extension '.cdx'.



Environment

  1. SIMS

Solution

  1. A restart of SIMS and PC will generally resolve this error.
  2. If you are using Wi-Fi, switch to a wired connection.

Cause

This is generally caused by poor internet/LAN connection and/or intermittent network disconnections. 
Important: if this error is happening on all PC's AND using a remote connection, please contact your IT team. It is likely that a restart of the remote app connection is needed.

    • Related Articles

    • Error 7017 | Corrupt indexing error upon logging in to SFM

      Problem An SupplierSadsTable: Error 7017: Corrupt .ADI, .CDX, or .IDX index error pops up upon logging in to SFM. Environment SFM Solution A re-indexing would need to be carried out. Before proceeding with the re-indexing, it is important that all ...
    • Error: Cannot send email through SIMS

      Problem The user tries to send a document from SIMS, but the email program does not open. Environment SIMS Solutions 1. Default Email Program Settings Go to Start in your Windows toolbar. Type 'Default' and click on the below: Then choose the default ...
    • Error: "File is in use. [,Tranpost.dbf] 227 openssltable" when creating an invoice

      Problem Error: "File is in use. [,Tranpost.dbf] 227 openssltable" when creating an invoice.   Environment SIMS All supported environments Solution Delete the tranpost folder located in the TEMP folder. Full path below: C:\Program Files ...
    • Error: "Missing DSK.dll from..." when opening SFS application

      Problem The error "Missing DSK.dll from......" pops up when trying to launch SFS for the first time after installation of the application on a new machine or when a new user profile has been created on a machine that already has SFS installed. ...
    • How to run the SIMS Archive process

      The SIMS Archive function reduces the size of the data store in Live by splitting the same data set in a different database, within the same company. This process improves the SIMS performance as it compacts the Live data set. Users can then access ...