What to do when there is no data in Daily Sales Reconciliation - Debtor Receipts report

No data in Daily Sales Reconciliation - Debtor Receipts report

Problem

User issued debtor receipts, but they would not appear in the Daily Sales Reconciliation -- Debtor Receipts report.

Environment

This is occurring in SIMS, in the Daily Sales Reconciliation report.

Solution

From SFM, browse to:
  1. Administration > User's Sales / Purchases Information screen.
  2. Create USER ID details.

Cause

When SIMS is integrated with SFM, users need to be added from SFM.
    • Related Articles

    • How to issue a Daily Sales Reconciliation report

      To issue a Daily Sales Reconciliation report in SIMS, go to: SIMS > Reports > Sales Daily Sales Reconciliation If VAT Codes are needed to be shown in the same report, use the 'VAT TABLE' option as highlighted below:  
    • Which report should be used to reconcile POS sales?

      The Stock Statistics report should be used for reconciliations as it exports the sales data from all POS ID's linked to the particular location. Apart from showing the sales data from the POS machines, it is able to highlight the transactions ...
    • Error: "Missing DSK.dll from..." when opening SFS application

      Problem The error "Missing DSK.dll from......" pops up when trying to launch SFS for the first time after installation of the application on a new machine or when a new user profile has been created on a machine that already has SFS installed. ...
    • Reprint Sales and Purchase documents

      SFM allows you to print of the following documents that can be sent to your clients or suppliers: Sales Invoices, Cash Sales, Credit Notes and Cash Returns – Free Text Sales Receipts Supplier Remittance While posting the above transaction, the system ...
    • How do I process a bank reconciliation?

      Learn how to run a bank reconciliation in SFM in the video below. You can also refer to the instructions written below the video. Starting the bank reconciliation process To begin the bank reconciliation process, click on the Bank Reconciliation ...