General
How to add a new user on SFS
1.From SFS go to "Admin" > "User Accounts" 2.Press the + button to add a new user 3. If you need to change an existing user's password, you can do so by pressing the "password" button
AN-PN-TS Errors
Software Installation & DLL Errors Error: "Module .dll not installed" Explanation: A necessary software component is missing. Solution: Please install SFSCustomsANPNTS1.0.4.exe program. Authentication & Connection Errors Error: "Unauthorised. Please ...
AN-PN-TS Module
To enhance trade efficiency and comply with the Union Customs Code (UCC), the Malta Tax & Customs Administration (MT&CA) has launched a new electronic customs system within the Customs Electronic System (CES). This system mandates electronic ...
How to Reconcile your Voyage Control Account with the Voyage Transactions set at a given Date
All voyages need to be closed as at the date that needs to be Reconciled. Check for any open voyages prior to that date by printing the report from the Voyage ledger. Click on the top left menu arrow next to the plus button, then click on Voyage ...
How to Archive old containers in bulk (Batch Archive)
The user can archive old containers in batch by going to: Main > Container Tracking > Domestic Stock User needs to click on the ADMINISTRATOR button and ask Shireburn Support for an access code. After pressing the button [BATCH ARCHIVE], the user ...
Error: Cannot send email through SFS
Problem When sending an export via email, the message "Error: 'C:\PROGRAM FILES (X86)\SHIREBURN\SFS\mail.dll not found'" is shown: Environment SFS Solution Set Outlook as Default Application for Mail Go to Start Type 'Default Apps' For Email, search ...
Error: "Missing DSK.dll from..." when opening SFS application
Problem The error "Missing DSK.dll from......" pops up when trying to launch SFS for the first time after installation of the application on a new machine or when a new user profile has been created on a machine that already has SFS installed. ...
Importing details into the system using Excel
To import details into the system from Excel, you must first generate a template with the column names. This can be done by right-clicking the small blue box at the top-left corner of the grid you wish to populate and pressing the Generate Microsoft ...