Error: Cannot send email through SFS
Error: Cannot send email through SFS
Problem
When sending an export via email, the message "Error: 'C:\PROGRAM FILES (X86)\SHIREBURN\SFS\mail.dll not found'" is shown:
Environment
SFS
Solution
Set Outlook as Default Application for Mail
Go to Start
Type 'Default Apps'
For Email, search for and select Outlook
Set the Registry Key
Go to Start.
Type "Regedit"
Find SFS Mail Path (
Computer\HKEY_CURRENT_USER\Software\Shireburn\SFS\Mail
).
Add String (defaultclient) and set data to
Outlook
if user is currently using Outlook as his default mail service.
Set Full Control Permissions on 'C:\Program Files (x86)\Shireburn\SFS\'
Download the DLL from here:
https://amber.shireburn.com/webshare/tools/Mail.dll
Copy the missing
mail.dll
file to the root folder in SFS -> 'C:\Program Files (x86)\Shireburn\SFS\'
Restart the application.
Cause
It could be various causes related to Windows default app configuration, missing registry key and/or missing DLL file.
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