SBS cloud environment
Exporting or Importing Documents in Windows App
Using the Correct Redirected Path When connected through the AVD Windows app, you must export or import files using the redirected drives. Internal AVD paths (such as C:\Users or Desktop inside the session) do not allow saving and will cause ...Shireburn Cloud Disaster Recovery Plan (DRP) and Business Continuity Plan (BCP)
Confidentiality is managed through the Microsoft Azure Active Directory services, which ensures that all users have access to authorised data only. This is set up and managed by a small group of authorised individuals at Shireburn with a strict and ...Shireburn Cloud Architecture Diagram
How to Refresh your AVD feed
Sometimes after a change is done from the back-end, your feed will need to be refreshed for it to update. To refresh your feed from within the application, go to the 3 dots under the sbs-wvd-production-workspace section and select Refresh: Some ...How to find your Username for Cloud-hosted SBS Services
When using the cloud-hosted SBS services, you need to login with the username given to you on installation day. The username structure is as follows: name.surname@sxxxx.shireburn.io (where sxxxx is the tenant number assigned to your company, for ...How do I upload documents to my cloud-hosted file directory for importing?
Documents that you wish to import into SFM or SIMS first must be moved from a file directory local computer and to a file directory in your SBS cloud environment. We provide you with a File Explorer folder where you can store documents in your cloud ...How to set up the cloud hosting services for SBS on your PC
Before proceeding with this setup, you will need to have a username and password for the cloud service. These login credentials are provided to you by the Shireburn team. These credentials are used only once during the installation and first-time ...
Recent Articles
Exporting or Importing Documents in Windows App
Using the Correct Redirected Path When connected through the AVD Windows app, you must export or import files using the redirected drives. Internal AVD paths (such as C:\Users or Desktop inside the session) do not allow saving and will cause ...How to Activate Advanced Commission
Advanced Commission Overview The Advanced Commission feature provides the ability to customize commission settings for all salespersons within the system. Enabling Salesperson Commission To activate this functionality, navigate to: SIMS > Admin > ...How to Delete a user on SIMS
Note: We do not recommend deleting a user from SFM for audit and compliance purposes. Example: If you have a user with the initials JD (John Doe), and that user has previously submitted entries as shown below, deleting the user will remove the ...How to Delete a User on SFM
Disclaimer: We do not recommend deleting a user from SFM for audit and compliance purposes. Example: If you have a user with the initials JD (John Doe), and that user has previously submitted entries as shown below, deleting the user will remove the ...How to Manage Barcodes in SIMS
How to Manage Barcodes in SIMS SIMS provides a straightforward way to manage barcodes through its Support > Barcodes section. Here’s a quick guide: Export Barcodes to Excel Navigate to Support > Barcodes. Right-click the blue rectangular button and ...
Popular Articles
How do I process an End Of Year in SFM?
Overview SFM allows posting into two financial years simultaneously. This means that users do not need to finalise 2025 before starting to post entries into 2026. The end of year procedure will move the “Current Year” data into the "Previous Year". ...Do I need to Process an End-of-Year in SIMS?
SIMS does not require an end of year procedures to be run. However, SIMS controls users to only allow posting of transactions, such as sales invoices, cash sales, adjustments and purchases, within a range of dates referred to as the Posting Period. ...How to setup a System Control Account in SFM? (Bank Account, Cash Account, Stock Control, etc...)
Create the Account in your Chart of Accounts as seen below. Please make sure you use the code depending on your Heading and Sub-Heading digits. After creating the account, you need to specify the account as a System Control Account. Go to Support > ...How to reset your Shireburn remote desktop service (RDS) account password
The password for the Shireburn RDS Account used to connect to RDS server is set to expire after 90 days. A notification is provided to the user daily starting 5 days prior to the expiry date. In order to change password, the following steps need to ...SIMS - User Manual
The attached PDF includes the necessary functions and features of SIMS to get you started. SIMS User Manual.pdf