How to find your Username for Cloud-hosted SBS Services

How to find your Username for Cloud-hosted SBS Services

When using the cloud-hosted SBS services, you need to login with the username given to you on installation day.

The username structure is as follows: name.surname@sxxxx.shireburn.io (where sxxxx is the tenant number assigned to your company, for example S0030). The username can be found in the Remote Desktop app by clicking on the 3-dots on the right-hand side (next to the subscription), and then selecting Details.

      
The connection details will pop up, including the username.





Related Articles:
    • Related Articles

    • How to change an Expired Password for SBS Cloud-hosted Services

      Password expired notification When a user’s account password has expired, the following message will pop up notifying them that password needs to be changed. Steps to change expired password In order to change password, follow these steps: Open a web ...
    • How to set up the cloud hosting services for SBS on your PC

      Setting up and your cloud-hosted SBS application Before proceeding with this setup, you will need to have a username and password for the cloud service. These login credentials are provided to you by the Shireburn technical team. These credentials ...
    • Shireburn Cloud Disaster Recovery Plan (DRP) and Business Continuity Plan (BCP)

      Confidentiality is managed through the Microsoft Azure Active Directory services, which ensures that all users have access to authorised data only. This is set up and managed by a small group of authorised individuals at Shireburn with a strict and ...
    • How to Refresh your AVD feed

      Sometimes after a change is done from the back-end, your feed will need to be refreshed for it to update. To refresh your feed from within the application, go to the 3 dots under the sbs-wvd-production-workspace section and select Refresh: Some ...
    • How do I upload documents to my cloud-hosted file directory for importing?

      Documents that you wish to import into SFM or SIMS first must be moved from a file directory local computer and to a file directory in your SBS cloud environment. We provide you with a File Explorer folder where you can store documents in your cloud ...