Replacing client code name with customer name on receipt

You can change how the client is named on receipts from their client codes to a custom client name. 

To replace a client code name with a customer name on receipts:

1. Open your POS using your Admin login.

2. Go to Admin > Local Settings > Peripherals > Chit Printer, take note of the default receipt layout used.

3. Click on the Chit Manager button (spanner) and highlight the receipt layout to change.



4. Highlight the client code tag.

5. From the fields option, choose Customer Name and click the Insert Tag button (triangle).




6. Enlarge the customer name tag so that the full name fits on the printout.

• Related Articles

• How to print both item code and description on Gift Receipt layout

  In order to show both item code and description on the gift receipt layout, do the following: Admin > Local Settings > Peripherals tab Select GIFT RECEIPT 2 LINE under Gift Receipt Layout. Press OK. Restart POS.

• How to add the Sales Representative field on POS receipt

  To add the "Sales Representative" field to your POS receipts: From POS, go to Admin > Local Settings > Peripherals tab > Spanner icon. Select Two Line Chit. Add a tag description and the code <<%SMAN_CODE>>, exactly as shown in the screenshot below. ...

• How to create a Client Account in SFM

  To create a Client account on SFM: Go to Current Year > Sales > Client Maintenance. Once the Client Maintenance window is open, press on the plus (+) sign on the top left of the screen. This will take you to the Client Details tab. In the Details ...

• How to Insert Logos on the POS Chit

  You can insert a company logo on the chit that is printed from the chit printer. This will be shown at the top of the chit every time a receipt is issued. Setting the image as a logo from within POS Go to Admin > Local settings. Click on the ...

• How to fix wrong client balance in POS or Tablet Ordering System

  When the client balance does not reflect the actual account balance in SFM, you need to use the Replicate with SFM functionality. This can be done by clicking on the yellow SFM button, illustrated below. 

• Recent Articles

• How to Reverse a Sales/Purchases Transaction in SFM

  Reversing Entries in SFM Once users confirm an entry in SFM, they cannot modify any of its elements. The only available option is to reverse the entire transaction and re-post it with the correct values. The system supports both simple reversals and ...

• Setting Up BOV SEPA v9

  Before proceeding, please ensure you are using the latest version of SFM. Starting October 5th, 2025, Bank of Valletta (BOV) will begin processing live transactions using the new SEPA file format (version 9). The older version 3 format will no longer ...

• How do I process a Nominal Reconciliation?

  Procedure for Reconciling a Nominal Account (Current Year > Nominal > Nominal Reconciliation) Account Field: Select the relevant Nominal Account from the drop-down menu that you wish to reconcile. Details Field: Enter any necessary free text in the ...

• How to Update SFS

  For optimal results, update SFS directly from the server. Important notes before updating: - All Users: Log out of SFS, SIMS and SFM (if applicable). - Remote Desktop Users: Log out of SFS, SIMS and SFM before disconnecting from the remote session. ...

• How to Add Custom Footers per Client basis

  If you want to apply the same footer across all your invoices or the same footer across all your statements, please refer to this article: How to insert document footers in SFM If you need to use different footers for specific clients, SFM also ...

• Popular Articles

• How do I process an End Of Year in SFM?

  Overview SFM allows posting into two financial years simultaneously. This means that users do not need to finalise 2024 before starting to post entries into 2025. The end of year procedure will move the “Current Year” data into the "Previous Year". ...

• Do I need to Process an End-of-Year in SIMS?

  SIMS does not require an end of year procedures to be run. However, SIMS controls users to only allow posting of transactions, such as sales invoices, cash sales, adjustments and purchases, within a range of dates referred to as the Posting Period. ...

• How to setup a System Control Account in SFM? (Bank Account, Cash Account, Stock Control, etc...)

  Create the Account in your Chart of Accounts as seen below. Please make sure you use the code depending on your Heading and Sub-Heading digits. After creating the account, you need to specify the account as a System Control Account. Go to Support > ...

• How to reset your Shireburn remote desktop service (RDS) account password

  The password for the Shireburn RDS Account used to connect to RDS server is set to expire after 90 days. A notification is provided to the user daily starting 5 days prior to the expiry date. In order to change password, the following steps need to ...

• How to run the SIMS Archive process

  The SIMS Archive function reduces the size of the data store in Live by splitting the same data set in a different database, within the same company. This process improves the SIMS performance as it compacts the Live data set. Users can then access ...