How to issue a Voucher instead of a change option during a Cash Return?
How to issue a Voucher instead of a change option during a Cash Return?
First of all, we need to enable the below from POS Company Maintenance.
Select the highlighted options, so the voucher can only be redeemed once and the user can search for a voucher during the payment method from a list when they press shift + ?
The option to Give Cash or Voucher instead can only be triggered during a cash sale. The user needs to press Click here to Return an Item before the item is scanned.
It will show in the line items as deducted (minus)
Then you can proceed to the Payment Methods. During the payment type just press Ok
The Allocate Change as Vouchers window will come up as below. The below options will be User choice what to select from here.