The bank rejected my SEPA file. What do I do?
Most SEPA file rejections are due to the processing date being past the submission date or, in some cases, past the cut-off time. In such cases, a SEPA file can be re-issued with a new date that will allow the bank to process the file.
To re-issue the file, go to Current Year > SEPA > SEPA Maintenance then select the SEPA tab to view all SEPA transaction files. Select the SEPA file you want to re‐issue and then click on the export icon from the left‐hand side menu. You will be prompted to enter a new date before finalising the file
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Should a SEPA file be finalised?
As a security measure, finalising a SEPA file will prevent it from being re-issued. Kindly ensure payment have been successfully affected before finalising a SEPA file. To finalize a SEPA file, go to: Current Year > SEPA > SEPA Maintenance then ...
How to check which year is your current year in SFM
To check which year the client is currently in: Go to Current Year > Utilities > Posting dates. Check year.
How do I change my SEPA bank account?
To change your SEPA bank account: Go to Support > Bank Accounts Details. Select the bank account you to which would like to assign the SEPA details. Next, click on the Details tab from the top menu and then the Edit button from the left-hand menu. To ...
How do I set the default payment type to SEPA?
To set SEPA as the default payment system: Go to Current Year > Utilities > Company Maintenance. Click on the Purchases Details tab. Click on the Edit button from the left-hand side menu, and then choose SEPA from the Default Payment Type drop-down ...
How do I update the opening balances after posting in the previous year?
After the end of year run, SFM provides the option to authorised users to keep on posting into the Previous Year for the next 12 months. When users post in the previous year, SFM will trap this and makes available a function, 'Update Opening ...