How to redeem a voucher on POS

How to redeem a voucher on POS

  1. Add an item to the sale page
  2. Proceed to the Check Out.
  3. Go to the Payment option or click directly on the Payment button.



  4. When the payment types pop up, press either of the options near 'Voucher'.



  5. The below pop-up will appear. Enter the voucher number in the 'Vouchers' field.



  6.  Once the voucher number is entered, the 'Amount' field will automatically update with the voucher's value.



  7. Press the Save icon to add the value of the voucher to the 'Total Amount' field. A message asking 'Do you want to use another Voucher?' will come up.



  8. If you have more vouchers to post, press Yes and enter the voucher number to add it to the 'Total Amount'. If you do not want to add more vouchers, press no. The amount of the voucher will be added in the voucher field and that same amount will be deducted from the final bill.



  9. The customer will then need to pay the remaining balance by cash or card.


Note: If the voucher amount is the greater then the price of the items the system automatically will issue another voucher with the difference.


    • Related Articles

    • How to check voucher status in SIMS

      In SIMS, Vouchers can have 3 different statuses: SOLD: Voucher was issued or sold but is not yet redeemed. RETURNED: Voucher is redeemed. NOT USED:  This happens when a voucher is created from SIMS for a promotion, such as to give it away for free. ...
    • How to issue a Voucher instead of a change option during a Cash Return?

      First of all, we need to enable the below from POS Company Maintenance. Select the highlighted options, so the voucher can only be redeemed once and the user can search for a voucher during the payment method from a list when they press shift + ? The ...
    • How to check the status of a voucher from POS

      This will guide you on how to check the status of the voucher as in sold or returned.  In POS, Vouchers can have 2 different statuses SOLD: Voucher was issued or sold but still not redeemed. RETURNED: Voucher is redeemed. To check from POS the status ...
    • How to Reindex POS

      Reindex solves most of the issues that can be caused by a power cut, or any other event that may affect the functionality of the POS. There are 2 ways to reindex POS. Method 1: Via the Toolbar You can go to Admin>Reindex: The below will pop up: ...
    • How to enable POS discounts

      Discounts on POS can be enabled directly through SIMS. To do this: Open SIMS. Go to Main > Point of Sale > POS Administration > Group Rights > select [GROUP] > Group Settings tab.   Input a percentage value under Max Discount. Tick Allow Discount ...