Cannot archive VAT Return due to unprocessed transactions in POS gateway

Cannot archive VAT Return due to unprocessed transactions in POS gateway

Problem

Archiving Vat return and not allowing user due to unprocessed transactions in POS gateway.  The POS Gateway has transactions that are not in SIMS, probably created in POS. 

Environment

POS Gateway in SIMS

Solution

  1. Open SIMS.
  2. Go to Main > Point of Sales > Import from POS
  3. Import ALL Transactions

Cause

Check the Errors Column in the Import from the POS window for the root cause of this issue.

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